CONFLICT IS UNAVOIDABLE. ESCALATION IS OPTIONAL.

Most conflict can be resolved quickly and easily by skilled managers. 

And yet Most Managers Avoid Conflict because they simply don't have the skills or confidence to resolve it.

Manager Courses
  • Practical, Evidence-based, Bespoke

    Workplace conflict resolution training courses for executives, managers, employee relations professionals, and staff. 

  • Expert Training

    Built by an executive psychologist, lawyer and workplace mediation expert with 20+ years experience.

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The Most Expensive Training Is the Training Your Managers Never Had.

Unresolved conflict becomes hours in lost productivity, team dysfunction, complaints, resignations, and psychological injury claims.                

  • 4+ Hours of Managers' Time Each Week

    Spent dealing with conflict. Close to a month of working time a year, per manager.

    Pollack Peacebuilding Systems, cited by Harvard Business School Online
  • 4X The Cost of Other Claims

    A serious mental health claim pays a median $68,600 in compensation. Every other serious claim: $16,100.

    Safe Work Australia, 2026
  • Almost 5X The Time Away from Work

    A median 34.8 weeks off for a mental health claim, against 7 weeks for every other serious claim.

    Safe Work Australia, 2026
  • 1.5X Salary

    Replacement costs are 1.5-2X a person's salary, and greater for more senior roles.

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Managers account for at least 70% of the variance in employee engagement across teams.

Managers are the lever. Train your managers, and you change your numbers.

Discuss My Training Needs

And Yet, 60% of Managers Have Never Been Trained in Conflict Management.

The Law Now Expects Them to Be.

  • A legal duty

    Under work health and safety law, conflict and poor workplace relationships are recognised psychosocial hazards. Businesses must eliminate or minimise the risk, so far as is reasonably practicable.

    SafeWork NSW; Managing psychosocial hazards at work Codes of Practice
  • What the regulator recommends

    "Provide managers with the knowledge and skills to identify and manage conflict."

    SafeWork NSW, Conflict or poor workplace relationships
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Your Investment

Each training package costs less than 4% of the median compensation on a single mental health claim.

  • Managers Training Package

    4 self-paced interactive short courses for managers to identify, prevent, manage and resolve conflict in their own teams. With downloadable questions to guide every conversation.

    $1,488 AUD

    Managers Package 
  • Employee Relations Package

    Everything your employee relations team needs to run professional facilitated discussions and mediations, in one place. No five day accreditation program needed.

    $2,288 AUD

    ER/HR Package 
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Prefer one course? Individual courses from $497 AUD

Training a whole team? Call 1300 646 338

  • Most Popular

    How to Resolve Workplace Conflict for Employee Relations Professionals

    Everything your employee relations team need to run professional level successful facilitated discussions/mediations in one place.

    Buy Now 
  • Lead the Change

    Senior Manager Workplace Conflict Resolution Training

    All you need to know to help your managers prevent, manage and resolve workplace conflict. Manage risk, minimise claims and high level conflicts.

  • A Cultural Shift

    Executive Workplace Conflict Resolution Training

    Lead cultural change, minimise risk, reduce complaints, claims, and high level conflicts; and save your organisation hundreds of thousands of dollars every year.

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