How to Resolve Conflict at Work for Staff

How to Resolve Conflict at Work for Staff equips staff members with the insights, mindsets, and skills to prevent low level conflicts. The goal of the course is to equip staff members with skills to resolve daily challenges before they end up escalating to grievances, workers compensation, and bullying and harassment claims. 

In this self-paced, online course, staff will discover:

• how to self-reflect, and take responsibility/ownership for their part in the conflict.
• how to identify the symptoms and causes of conflict in themselves and others
• basic skills and strategies to address issues early on so they do not escalate
• how to listen effectively and show empathy
• when and how to seek help from managers/HR with workplace issues

How would it feel to be conflict free in your workplace?