How to Resolve Workplace Conflict - Basic

How to Resolve Workplace Conflict empowers managers to resolve everyday low level conflicts in their team using a proven step-by-step process.

In this practical, online course, managers will learn:

• how to confidently and successfully resolve conflicts before they escalate
• how to analyse the conflict or complaint
• how to choose the most effective dispute resolution process
• every stage of an effective dispute resolution process
• how to successfully resolve the dispute.

Stop low level conflicts and complaints from escalating into high level conflicts and complaints, and save your business thousands of dollars.