Workplace Conflict Resolution Training Package for Managers

Workplace Conflict Resolution Training For Managers

Help your managers handle workplace conflict with confidence

Give managers practical skills to approach difficult conversations, manage everyday workplace conflict and address workplace challenges before they escalate.

This four-course online training package brings together conflict resolution, psychology and leadership development. It is designed to help managers recognise conflict earlier, respond constructively and build healthier working relationships.

Practical learning for real workplace challenges

Workplace conflict can take time and attention away from leading a team. This package helps managers develop a more structured approach to managing disagreements, navigating challenging interactions and supporting productive teams.

The training combines evidence-based psychology, practical techniques and real-life workplace case studies, with an emphasis on applying learning at work.

Training inclusions

There are four short courses included in this package including:

• Conflict Management in the Workplace

• How to Resolve Workplace Conflict

• Workplace Conflict Resolution Skills and Strategies

• High Level Conflict Management

Each course takes about an hour and a half to two hours to complete, includes mini-assessments to engage the learners, and a certificate of completion.

Who this training is for

This package is designed for managers responsible for leading people and responding to everyday workplace conflict. It is also relevant to organisations looking to develop a shared approach to conflict management across their management team.

Learn from a workplace conflict expert

All four courses were designed and developed by Caryn Cridland, an expert workplace mediator with over 20 years experience, a registered business psychologist, and lawyer.

Caryn’s experience spans workplace mediation, dispute resolution, law, executive coaching, organisational psychology, and leadership development. She has also lectured postgraduate students at the University of Technology, Sydney.

Her multidisciplinary approach connects conflict resolution techniques with an understanding of human behaviour and the practical demands of leadership.

Build your managers’ conflict resolution skills

Purchase the four-course package for A$1,088 and help your managers take a more confident, constructive approach to workplace conflict.

Courses are designed to be taken together as a whole but can also be taken individually.

Training Package Benefits:

• Practical, hands on training
• Innovative multi-disciplinary approach
• Evidence-based psychology
• Integration of conflict resolution, psychology, and leadership development
• Proven techniques and processes
• Hard hitting / impactful content   
• Real life case studies that represent your current team
• Immediate implementation for managers
• Designed by a trainer with over 20 years experience resolving workplace conflicts.